Privacy Policy

Last updated: September 22, 2026

Dragonfly Footbags Inc. operates footbags.com and our related storefront, giveaway, and customer support services. This policy explains what personal information we collect, why we use it, who receives it, and how to contact us about your privacy.

Information we collect

• Contact and order details, such as your name, email address, phone number, billing and shipping addresses, products ordered, payment confirmations, and return requests. Shopify and payment providers process payment information to complete your purchase.
• Account details and preferences that you provide when you create or use an account.
• Messages and information you send when you contact us, submit a review, or ask for help.
• Giveaway entry details, including your name, email address, phone number, and answers to entry questions. We also record entry and confirmation information, IP addresses, and browser information to run the giveaway and limit duplicate or abusive entries.
• Device and browsing information, including IP address, browser and device details, referring pages, pages and products viewed, cart activity, and interactions with our marketing. Cookies, pixels, local storage, and similar technologies collect some of this information.

We receive information directly from you, automatically when you use our services, and from providers that help process purchases, deliver orders, measure advertising, or operate our services.

How we use information

We use information to process payments, ship orders, manage accounts and returns, answer questions, run giveaways, send entry and order updates, protect our services from fraud and abuse, and keep business records. We also use it to understand how people use our store, improve our products and services, measure advertising, and send marketing where permitted by your preferences and applicable law.

Who we share information with

We share information with providers that help us operate the business, including Shopify, payment processors, fulfilment providers, shipping carriers, email services, and hosting and database providers. They receive information relevant to the services they provide.

Our connected services include Google Analytics and Google Ads for measurement and advertising, TikTok for its store integration and advertising measurement, and Omnisend for marketing. Our giveaway uses Cloudflare, Supabase, and Resend for hosting, entry storage, and email delivery. Google services also support our customer email. The providers involved depend on which service you use.

Advertising services can receive device identifiers, browsing activity, purchase events, and contact information used to match customers or measure results. Google enhanced conversions can send hashed contact information for this purpose. Hashing doesn't make information anonymous. These advertising disclosures may be considered a sale, sharing, or targeted advertising under some privacy laws, even when no money is paid for the information.

We may also disclose information when required by law, to respond to valid legal requests, protect rights and security, or as part of a business transfer, subject to applicable law.

Shopify and its enhanced services

Shopify powers our store and checkout. We've enabled Shopify Network Intelligence. Shopify can combine information about interactions with our store with information from other merchants and Shopify to improve services, personalization, and advertising. For these enhanced services, Shopify is responsible for its own processing and related privacy requests.

Read the Shopify Consumer Privacy Policy or use the Shopify Privacy Portal to learn about Shopify's use of information and exercise rights directly with Shopify.

Cookies and advertising choices

Some technologies keep the cart, account, and checkout working. Others measure visits, remember preferences, or support advertising. You can block or delete cookies in your browser, although this can affect store features. Browser controls don't necessarily stop information already sent to providers or information shared outside cookies.

You can manage Google's personalized advertising in My Ad Center and review Google's privacy policy. You can also manage advertising choices through your TikTok account. These provider settings don't replace a privacy request to us.

To ask us to stop using or sharing your information for targeted advertising, email shop@footbags.com with the subject "Privacy request". You can also contact us about access, correction, or deletion. We'll handle applicable requests through the providers involved.

Marketing messages

You can unsubscribe from promotional email using the link in the message, or contact us to change your marketing preferences. Opting out of marketing doesn't stop necessary order, account, giveaway-entry, or customer-service messages.

Children's information

We don't knowingly collect personal information from children under 13. If you're a parent or guardian and believe a child under 13 has provided personal information to us, contact shop@footbags.com so we can investigate and remove it as appropriate.

Retention and security

How long information is kept depends on its purpose, including maintaining accounts, fulfilling orders, handling returns and support, administering giveaways, keeping required tax and business records, preventing abuse, and resolving disputes. A deletion request may not remove records we're required or permitted to keep for those purposes. Contact us to ask about the records associated with you.

We use safeguards to protect information, but no website, storage system, or transmission method is completely secure. Please don't send payment card details or passwords in email or giveaway responses.

Your privacy rights

Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of your information; withdraw consent; restrict or object to processing; or opt out of sale, sharing, or targeted advertising. Some rights have exceptions. Contact us at shop@footbags.com to make a request or appeal a decision. We may need to verify your identity or an authorized agent's authority. We won't discriminate against you for exercising applicable privacy rights.

Where European or UK data-protection law applies, we process information as needed to fulfil purchases and service requests, meet legal obligations, pursue legitimate interests such as security and service improvement, or with consent where required. You can withdraw consent without affecting earlier lawful processing. You may complain to your local data-protection authority.

International processing and other websites

We're based in the United States. Our providers may process information in the United States and other countries. Where applicable law requires safeguards for international transfers, those requirements apply to our processing and our providers. External websites and marketplaces have their own privacy policies.

Changes and contact

We'll update the date above when this policy changes and provide additional notice when required. For privacy questions, requests, or complaints, contact shop@footbags.com, call +1 574-703-0634, or write to Dragonfly Footbags Inc., 610 West Crawford Street, Elkhart, IN 46514, United States.